I offer a wide range of services, including computer and laptop repairs, software troubleshooting, hardware upgrades, virus and malware removal, data recovery, and on-site technical support.

Yes, I provide on-site services for both residential and business customers. I can come to your location to diagnose and repair issues, set up new equipment, or provide technical support.

You can schedule an appointment by contacting me directly via phone, email, or through the booking form on my website. I’ll work with you to find a convenient time.

I offer flexible service hours, including evenings and weekends, to accommodate your schedule. Please contact me to discuss availability.

Prices vary depending on the type of service required. I provide a transparent pricing structure and can give you an estimate before starting any work. Contact me for specific pricing details.

We offer a free initial consultation over the phone to discuss the issue you’re facing with your device. If a more in-depth diagnosis is required, we’ll inform you of any applicable fees before proceeding.

• For drop-off service, the diagnostic fee is $50, which will be waived if you choose to proceed with the repair.
• For home service (on-site), the diagnostic fee is also $50, plus a $50 travel charge (which is non-waivable). If you decide to go ahead with the repair, the diagnostic fee will still be waived, but the travel charge will remain.

We always ensure that you are fully informed before we begin any work, with no hidden charges.

Yes, I can order parts for you if needed. Alternatively, you can purchase parts yourself from your preferred store or online retailer.

Replacement parts ordered through me come with the manufacturer’s warranty. If you encounter issues with these parts, I can assist you with the warranty process.

The time required for repairs depends on the complexity of the issue. Simple repairs can often be completed the same day, while more complex issues may take longer. I’ll provide you with an estimated timeframe once I’ve assessed the problem.

Yes, I stand behind the quality of my work. I offer a satisfaction guarantee, and if any issues arise after the repair, I’ll work to resolve them promptly.

If your device isn’t working, contact me as soon as possible. I’ll help you troubleshoot the issue and recommend the best course of action, whether it’s an on-site visit or bringing the device to my workshop.

I accept various payment methods, including credit/debit cards, PayPal, and cash. Payment is due upon completion of the service.

Before my visit, ensure that I have access to the area where the equipment is located. If possible, have any relevant software or product keys ready. I’ll take care of the rest.

Yes, I can assist with setting up new computers, installing software, configuring networks, and ensuring everything is running smoothly.

I provide services in Niagara Region, St. Catharines and Welland. If you’re outside this area, please contact me to discuss potential arrangements.

You can reach me by phone, email, or through the contact form on my website. I strive to respond promptly and will do my best to assist you as quickly as possible.